Archive for October, 2011
General Knowledge Quiz ? A guide to Compiling Trivia Quizzes
General Knowledge Quiz ? A guide to Compiling Trivia Quizzes
General Knowledge quizzes are more than likely the basis of the majority of events and nights in social clubs and pubs. When compiling them you’re looking at satisfying the majority and that is the best practice that you will always need to be considering when compiling your trivia quizzes.
This article will go through the steps of developing a general knowledge quiz and what pit falls you will need to avoid.
A general knowledge quiz doesn’t have to be several subjects mixed up into the set amount of questions and answers. You can have quizzes based around a subject matter but the questions need to be general and most of your audience need to know a little bit about the subject. You can have general knowledge quiz rounds on Sport, Music and History for example but you ask common knowledge questions that many will know or have a chance of answering at the very least.
If you have some general knowledge quiz rounds on a particular topic you need to keep in mind that you will also need to have a couple of rounds with varied topics. You need to try to avoid putting questions from the specific topic round into your general general knowledge quiz rounds. This shouldn’t be such a problem as there are plenty of subjects out there so avoiding over lapping questions is relatively easy. You can always make the specialist topic in the form of a Connections Quiz Round or even a Handout Round. Mix it up a bit to keep the audience interested.
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When compiling a general knowledge quiz avoid getting stuck in the same topic. It is very easy to fill up your quiz without realising that they have a similar topic. Whether it is because you found a good resource or because you are comfortable with a particular subject matter you don’t want to fall into this trap. By doing this you have turned general knowledge into a very specific subject matter and often not even general topic. One question and answer per specific topic is the best way to compile a varied and balanced quiz.
Take breaks. Depending how long you need to give yourself to compile a complete set of general knowledge questions. Don’t try to do 50 question in one sitting spread it out over several days. You’ll find often the quality of the questions and answers will improve using this technique. Maybe set yourself maximum of 10 questions per sitting and then move away and do something else. If hosting a pub quiz you need to also be thinking about advertising so there’s always lots to do.
Read them out. After completing each set of question read them out to yourself see if they are easy to read and flow well. General knowledge questions can get a bit of mess without realising as you have lots to focus on. So once you have a certain amount compiled read them out and test them.
Once you have mastered a system of compiling quizzes then you should have the makings of a fun quiz night for your audience, and you to enjoy.
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Source: ArticlesBase.com
Knowledge Management Get a 360 Degree View
Knowledge Management Get a 360 Degree View
There are many definitions for knowledge management, including Wikipedia’s that states KM comprises of a range of practices used in an organization to identify, create, represent, distribute and enable adoption of insights and experiences. But for me to simply put it, Knowledge Management is all about delivering the right knowledge in the context of work. Many businesses are realizing the importance of knowledge and leveraging the internal company knowledge to gain an edge over competition.
With data dispersed throughout an organization in unconnected databases, knowledge management system brings these disparate sources together, organizes and processes corporate knowledge into usable forms for all employees.
Most KM engines are all about the query: the handful of search words a user chooses to type. In a customer service solution, customer service interaction, enterprises increasingly have enormous context that is either derived from information from CRM, CTI, IVR or analytics or explicitly stated by the customer during the interaction. This guides the agents through the process of finding the best possible decision in the shortest amount of time.
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But for many businesses, KM is evolving into a proven strategy for their organizational success. The major benefit of a Knowledge Management system is that everyone in the organization has access to corporate knowledge. This knowledge can also be turned into a business asset if required.
According to Gartner corporate knowledge can also be turned into an asset for consultancies; a KM system can capture techniques, processes, and presentation templates, which can be reapplied to future consulting assignments.
With the advancement of Web 2.0 technologies, users are able to communicate and share in multiple formats and multiple workflows for each knowledge base. The workflow dynamically generates configurable authoring screens with no coding required and can be integrated with external CMS systems making it easier to access content. Context-based search can be triggered automatically to offer the user the right information at the right time.
Implementing a KM system can be a detailed process, involving an extensive amount of time and resources to set the system in motion. Knowledge management (KM) is a key component of a company’s self-service plan, and all companies strive for a 360-degree view of the customer. Knowledge Management is empowering the user to strive to be innovative and creative to build customer value.
Know more - customer service chat
Source: ArticlesBase.com
From Information Processing to Knowledge Creation- Robin Trehan
From Information Processing to Knowledge Creation- Robin Trehan
From Information Processing to Knowledge Creation
Robin Trehan, business consultant
The information processing view has often considered organizational memory of the past as a reliable predictor of the dynamically and regularly changing business environment. However, one cannot solve current problems with current thinking. Current problems are the result of current thinking. To solve the problems one need to create knowledge based on common sense. Believe nothing, no matter where you read it, or who said it, unless it agrees with your reasoning and your common sense.
The idea that technologies can deliver the right information to the right person at the right time was valid for the outdated business but the present business model requires shifting to a more flexible “anticipation-of-surprise” model. Knowledge management technologies can store human intelligence and experience. Technologies such as databases and groupware applications store bits and pixels of data, but they cannot store the rich schemas that people possess for making sense of data bits. Moreover, information is context-sensitive. The same assemblage of data can evoke different responses from different people.
Knowledge management technologies can distribute human intelligence. The fact of information archived in a database doesn’t ensure that people will necessarily see or use the information. The data archived in technological ‘knowledge repositories’ is rational, static and without context and such systems do not account for renewal of existing knowledge and creation of new knowledge.
Thus, in order to move towards Knowledge Management it is imperative for organizations to clearly understand the strategic distinction between knowledge and information. This strategic difference is not a matter of semblance, but has critical implications for managing and surviving in an economy of information overabundance and information overload.
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Knowledge Management Business Strategy
Knowledge creation can be defined in other words as the achievement of the organization’s goals by making knowledge productive. Productivity leads to efficiency and efficiency create a circle of knowledge and it flows to create Knowledge. KM is how to create knowledge and making sure it is sustained in the life and blood of the organization.
Robin C. Trehan is an industry consultant in the field of mergers and acquisitions
Source: ArticlesBase.com